EduMile India (“EduMile India”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, programmes, learning services and related digital platforms.

This Privacy Policy explains how we collect, use, store and protect your information when you visit [www.edumileindia.com], enrol in our programmes, submit an enquiry, make a purchase, interact with our website or otherwise use our services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with EduMile India, we may collect the following information:

Personal Information

• Full name
• Email address
• Mobile number
• Date of birth, where required for certification
• City, state or country
• Educational or professional information
• Programme preferences
• Information provided through enquiry or registration forms

Transaction Information

When you purchase a programme or service, payment transactions may be processed through third-party payment gateways. We may receive transaction-related information such as payment status, transaction reference and purchase details.

We do not ordinarily store your complete debit/credit card, UPI or banking credentials on our servers.

Learning & Programme Information

We may collect information relating to:

• Programme enrolment
• Course progress
• Assessment or assignment participation
• Certificate issuance
• Learning activity and completion status

Technical Information

When you visit our website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate usage information
• Referral source
• Date and time of access

2. HOW WE USE YOUR INFORMATION

We may use the information collected to:

• Process programme registrations and purchases
• Provide access to digital learning programmes
• Respond to enquiries and requests
• Communicate programme-related information
• Issue and verify certificates
• Provide learner support
• Improve our programmes, website and learning experience
• Understand website usage and improve performance
• Process payments through authorised payment partners
• Send relevant updates, offers or educational communications where permitted
• Prevent fraud, misuse or unauthorised access
• Comply with applicable legal and regulatory requirements

Our objective is to use personal information responsibly and only for legitimate business and educational purposes.

3. COMMUNICATIONS

By submitting your contact details to EduMile India, you may receive communications relating to your enquiry, programme, registration, certification, account or other services you have requested.

Where applicable and permitted by law, we may also send information about new programmes, educational resources, offers or other EduMile India updates.

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that you may continue to receive essential service-related communications even after opting out of promotional communications.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and enhance your browsing experience.

Cookies may be used for purposes including:

• Website functionality
• Analytics
• Performance monitoring
• Advertising and marketing
• Remembering user preferences

You may adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect the functionality of some parts of the website.

5. THIRD-PARTY SERVICE PROVIDERS

EduMile India may work with trusted third-party service providers to operate and improve our services.

These may include providers involved in:

• Payment processing
• Website hosting
• Learning management systems
• Email communication
• Analytics
• Marketing and advertising
• Customer support
• Certificate generation or verification
• Technology and security services

Such providers may process information on our behalf or as part of providing their services.

We aim to work with service providers that maintain appropriate security and privacy practices.

6. CERTIFICATION PARTNERS

Certain EduMile India programmes may involve joint certification or certification partnerships with external educational or professional institutions.

Where certification requires the sharing of learner information with a certification partner, only information reasonably required for registration, verification, certification or related purposes may be shared.

Applicable programme-specific certification terms may also apply.

7. DATA SECURITY

EduMile India takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, processing certifications, resolving disputes and complying with applicable legal obligations.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

9. SHARING OF INFORMATION

We do not sell your personal information as a standalone product.

We may disclose information where reasonably necessary:

• To provide requested services
• To process payments
• To provide learner support
• To issue or verify certificates
• To trusted technology and service providers
• To comply with legal obligations
• To protect our rights, users or property
• In connection with a merger, acquisition, restructuring or transfer of business assets

We seek to limit information sharing to what is reasonably necessary for the relevant purpose.

10. CHILDREN’S PRIVACY

Our programmes and services are primarily intended for individuals who are legally capable of entering into applicable agreements.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications
• Raise a concern regarding the handling of your personal information

Requests may be submitted using the contact details provided below.

We may need to verify your identity before processing certain requests.

12. EXTERNAL LINKS

Our website may contain links to third-party websites, platforms or services.

EduMile India is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

13. CHANGES TO THIS PRIVACY POLICY

EduMile India may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage users to periodically review this page for the latest information.

14. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to this Privacy Policy shall be subject to the applicable jurisdiction of the courts in [City, State, India], unless otherwise required by applicable law.

15. CONTACT US

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact us:

EduMile India

Email: support@edumileindia.com
Phone: +91 8454049604
Address: Borivali West, Mumbai

Privacy Enquiries

For privacy-related requests, please mention “Privacy Request” in the subject line of your email.